DiagBridge Technician Onboarding Agreement
This agreement defines the rights and obligations of the platform and the technician. It takes effect when you select “Agree”. If you disagree with any term, stop onboarding and contact the platform.
Article 1 — Independent Service Provider
- The technician is an independent service provider. No employment, labor service, agency or partnership relationship exists with the platform.
- The technician serves customers in an individual capacity and independently decides pricing, whether to accept jobs, and service methods.
Article 2 — Service Quality and Liability
- The technician must have the technical ability to perform the registered services and ensure service quality meets ordinary industry standards.
- The technician is legally liable for vehicle damage, data loss or other losses caused by their services.
- If a customer seeks compensation and platform mediation finds the technician responsible, the technician must cooperate. If the technician fails to do so, the platform may remove the profile, publish the violation, and use any deposit paid for compensation.
- The technician must hold the platform harmless from third-party claims caused by the technician's actions, including reasonable legal fees.
Article 3 — Accurate Information
- The technician warrants that registered contact details are accurate and valid and must update them after any change.
- The technician agrees that the platform may retain these details for dispute handling. The platform will not publish the technician's contact details.
Article 4 — Legal Compliance
- The technician may service only legal vehicles and may refuse vehicles of unknown origin or suspected theft or cloning.
- The technician must not use the platform for illegal activity or request additional off-platform fees from customers.
Article 5 — Platform Rules and Complaints
- The platform manages complaints against technicians. Substantiated complaints may result in a warning, suspended listing, removal or permanent ban, depending on severity.
- The platform may adjust display rules such as search ranking for operational needs without targeting a specific technician.
Article 6 — Intellectual Property and Confidentiality
- The technician authorizes the platform to display their nickname, avatar and case materials on the website and promotional channels after sensitive information has been removed.
- Both parties must keep each other's non-public information confidential.
Article 7 — Effectiveness and Termination
- The agreement takes effect when the technician selects “Agree” and terminates when the technician requests withdrawal or the platform takes action under Article 5.
- Termination does not affect liability for services already performed.
Effective: October 2026 | The platform operator may update this agreement. The published version prevails.